Last Updated: June 30, 2026
Welcome to RealEstateTemplates.cc. This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, browse our products, place an order, download digital files, access Canva template links, contact our support team, or use any services provided through RealEstateTemplates.cc.
By using our website or purchasing our digital products, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or purchase our products.
1. Business Information
Business Name: RealEstateTemplates.cc
Website: RealEstateTemplates.cc
Business Address: 2149 Westwood Blvd, Suite 320, Los Angeles, CA 90025, United States
Phone: +1 (213) 555-0198
Phone: +1 (310) 555-0247
Support Email: support@realestatetemplates.cc
Contact Email: contact@realestatetemplates.cc
For privacy questions, data requests, order privacy concerns, or general support, you may contact us using the contact details above.
2. About RealEstateTemplates.cc
RealEstateTemplates.cc is an online digital template store that provides editable real estate marketing templates for realtors, real estate agents, brokers, property marketers, agencies, and other real estate professionals.
Our products may include Canva templates, PDF access files, downloadable digital files, social media templates, listing templates, open house templates, flyer templates, realtor branding templates, website graphics, and other digital marketing materials.
Because our products are digital, customer information may be used to process payments, deliver access links, provide customer support, prevent fraud, and maintain accurate order records.
3. Information We Collect
We may collect different types of information depending on how you interact with our website.
3.1 Information You Provide Directly
When you place an order, contact us, subscribe to updates, or use our website, you may provide information such as:
Name
Email address
Phone number
Billing address
Business name
Order details
Payment-related details
Customer support messages
Product access requests
Refund or dispute information
Any information you voluntarily send to us
We collect this information so we can process your order, deliver your digital product, provide customer support, respond to questions, and manage our business.
3.2 Order and Purchase Information
When you purchase from RealEstateTemplates.cc, we may collect and store information related to your order, including:
Product purchased
Order number
Purchase date
Payment status
Billing information
Delivery status
Download or access information
Customer account details if applicable
Refund, cancellation, or dispute history
This information helps us confirm purchases, provide access to digital products, assist with technical issues, prevent fraud, and maintain business records.
3.3 Payment Information
Payments may be processed by third-party payment providers such as Stripe, PayPal, card processors, digital wallet providers, or other secure checkout services.
RealEstateTemplates.cc does not store your full credit card number, full debit card number, CVV code, or full payment credentials on our website.
Depending on the payment provider, we may receive limited payment-related information such as:
Payment confirmation
Transaction ID
Payment status
Billing name
Billing email
Billing address
Last four digits of a payment card
Card brand
Fraud risk signals
Dispute or chargeback details
Payment providers process payment information according to their own privacy policies, security practices, and legal obligations. Stripe’s privacy policy explains that transaction data may include personal data such as name, email, contact number, billing or shipping address, and payment method details. PayPal also explains that it may disclose personal information with service providers and payment-network participants to help process services.
3.4 Automatically Collected Information
When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics tools, security tools, or cookies.
This may include:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Referring website
Approximate location based on IP address
Click activity
Website performance data
Error logs
Security logs
Cookie identifiers
This information helps us improve website performance, protect our website, understand customer behavior, detect fraud, and maintain secure access.
3.5 Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, local storage, analytics scripts, and similar technologies.
These technologies may be used to:
Remember your preferences
Keep the website working properly
Process checkout sessions
Improve website speed and performance
Analyze website traffic
Measure marketing campaigns
Prevent fraud and abuse
Improve user experience
Understand which products are popular
Some cookies are necessary for the website to function. Other cookies may be used for analytics, advertising, or performance tracking.
You can usually control or disable cookies through your browser settings. However, disabling cookies may affect website functionality, checkout, account access, or product delivery.
4. How We Use Your Information
We may use your information for the following purposes:
To process your orders
To confirm successful payment
To deliver digital product access
To send Canva template links or PDF access files
To provide customer support
To respond to questions or requests
To manage refunds, disputes, or chargebacks
To prevent fraud, abuse, and unauthorized transactions
To improve website performance
To personalize customer experience
To send order updates or service-related emails
To maintain business and accounting records
To comply with legal, tax, payment, and regulatory obligations
To protect our rights, website, customers, and business
We only use personal information for legitimate business purposes connected to our website, products, customer support, payment processing, security, and legal compliance.
5. Digital Product Delivery
Because our products are digital, we use customer information to deliver access to purchased templates.
This may include sending:
Order confirmation emails
Download links
Canva template links
PDF instruction files
Product access details
Support replies
Updated access links if needed
Please make sure your email address is accurate when placing an order. If your email address is incorrect, delivery may be delayed.
6. Email Communications
We may send you emails related to your order, product access, customer support, account activity, refunds, disputes, security alerts, or important website updates.
These service-related emails are necessary to complete your purchase and provide support.
If you subscribe to promotional emails, newsletters, or marketing updates, we may send you offers, product announcements, template updates, or marketing content. You may unsubscribe from marketing emails at any time by using the unsubscribe link when available or contacting us directly.
We do not require you to subscribe to marketing emails in order to purchase our products.
7. How We Share Information
We do not sell your personal information as a customer list.
However, we may share limited information with trusted third parties when necessary to operate our business, process payments, deliver products, provide support, or comply with legal obligations.
We may share information with:
Payment processors
Website hosting providers
Email delivery services
Analytics providers
Security and fraud prevention tools
Customer support tools
Accounting and tax service providers
Legal or compliance advisors
Government authorities if required by law
Payment dispute or chargeback investigators
We only share information that is reasonably necessary for the specific business purpose.
8. Third-Party Payment Providers
When you complete a purchase, your payment may be processed by third-party payment providers. These providers may collect and process your payment information directly.
RealEstateTemplates.cc does not control the privacy practices of third-party payment providers. Their use of your information is governed by their own privacy policies and terms.
Payment providers may use your information for:
Payment authorization
Fraud prevention
Identity verification
Transaction monitoring
Chargeback handling
Legal compliance
Financial reporting
Risk analysis
You should review the privacy policy of the payment provider used during checkout for more details.
9. Third-Party Platforms and Canva
Many of our templates are designed to be edited in Canva. When you click a Canva template link or use Canva to edit a design, you are using a third-party platform.
Canva may collect information according to its own privacy policy, terms, and account settings.
RealEstateTemplates.cc is not owned by Canva, operated by Canva, endorsed by Canva, sponsored by Canva, or officially connected with Canva.
We are not responsible for Canva’s privacy practices, data handling, account policies, pricing, platform changes, outages, or service availability.
10. Analytics and Advertising Tools
We may use analytics or advertising tools to understand website traffic, improve our products, and measure marketing performance.
These tools may collect information such as:
Pages viewed
Buttons clicked
Products viewed
Referral source
Device type
Browser type
Approximate location
Purchase events
Website activity
If we use advertising pixels or retargeting tools, some data may be used to show relevant ads or measure ad performance.
Depending on your location and applicable privacy laws, certain analytics or advertising activities may be considered “sharing” or “targeted advertising.” Where required, you may have the right to opt out.
11. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy.
We may retain order and transaction records for business, tax, accounting, fraud prevention, dispute resolution, and legal compliance purposes.
Customer support messages may be kept to help us resolve future issues and maintain accurate communication history.
When information is no longer needed, we may delete, anonymize, or securely store it according to our business and legal requirements.
12. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
Security measures may include:
Secure checkout processing
Limited access to customer information
Website security tools
Fraud detection systems
Encrypted connections where available
Secure hosting practices
Administrative safeguards
Access control for business systems
However, no website, payment system, internet transmission, or digital storage method is 100% secure. We cannot guarantee absolute security.
You are also responsible for keeping your email account, Canva account, and any customer account login details secure.
13. Customer Responsibilities
You are responsible for providing accurate information when placing an order or contacting us.
You should make sure that:
Your email address is correct
Your billing information is accurate
Your phone number is valid if provided
You have permission to use any payment method submitted
You keep your account login details secure
You do not share product access links publicly
You contact us quickly if you suspect unauthorized access
We are not responsible for issues caused by incorrect customer information, unauthorized account access due to customer negligence, or misuse of product access links.
14. Your Privacy Rights
Depending on your location, you may have certain privacy rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request a copy of your information
Object to certain processing activities
Withdraw consent where applicable
Opt out of certain marketing communications
Opt out of certain data sharing or targeted advertising where applicable
To make a privacy request, contact us at:
support@realestatetemplates.cc
We may need to verify your identity before completing a request. We may also need to retain certain information when required for legal, tax, fraud prevention, dispute, security, or business record purposes.
15. California Privacy Rights
Because RealEstateTemplates.cc lists a California business address, this section explains rights that may apply to California residents where required by law.
California privacy law provides California consumers with rights that may include the right to know what personal information is collected, the right to delete personal information, the right to correct inaccurate personal information, the right to opt out of certain sale or sharing of personal information, and the right not to be discriminated against for exercising privacy rights.
Where applicable, California residents may request:
Information about categories of personal information collected
Information about sources of personal information
Information about business purposes for collecting information
Information about categories of third parties with whom information is shared
Access to specific personal information
Correction of inaccurate personal information
Deletion of certain personal information
Opt-out from sale or sharing where applicable
To submit a California privacy request, contact:
support@realestatetemplates.cc
We do not knowingly sell customer personal information as a customer list. If we use advertising or analytics tools that may be considered “sharing” under applicable California privacy rules, users may request opt-out instructions by contacting us.
16. Do Not Sell or Share My Personal Information
RealEstateTemplates.cc does not sell customer personal information in the traditional sense of selling names, emails, or customer lists to third parties.
However, some privacy laws define “sale” or “sharing” broadly and may include certain advertising, analytics, or tracking activities.
If you are a resident of a location that gives you the right to opt out of sale, sharing, or targeted advertising, you may contact us at:
support@realestatetemplates.cc
Please include “Do Not Sell or Share Request” in your message.
17. International Users
RealEstateTemplates.cc may be accessed by users outside the United States.
If you access our website from outside the United States, you understand that your information may be processed, stored, or transferred in the United States or other countries where our service providers operate.
Privacy laws in those countries may differ from the laws in your country.
By using our website or purchasing our products, you agree that your information may be processed as described in this Privacy Policy.
18. European and UK Users
If you are located in the European Economic Area, the United Kingdom, or another region with similar privacy laws, you may have additional rights regarding your personal information.
Where applicable, the legal bases for processing may include:
Your consent
Performance of a contract
Legal obligations
Legitimate business interests
Fraud prevention
Customer support
Payment processing
Digital product delivery
You may have the right to access, correct, delete, restrict, or object to certain processing of your personal information.
To submit a privacy request, contact:
support@realestatetemplates.cc
19. Children’s Privacy
RealEstateTemplates.cc is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete the information where appropriate.
Our products are intended for adults, business owners, real estate professionals, marketers, agencies, and authorized users.
20. Links to Other Websites
Our website may contain links to third-party websites, platforms, tools, or services.
These may include:
Canva
Payment providers
Social media platforms
Analytics providers
Advertising platforms
External resources
Partner tools
We are not responsible for the privacy practices, content, security, terms, or policies of third-party websites.
When you visit a third-party website, you should review its own privacy policy and terms.
21. Product Reviews and Testimonials
If you submit a review, testimonial, rating, comment, or feedback, we may display it on our website, product pages, marketing materials, or social media.
We may display your name, business name, review text, rating, or other information you choose to provide.
Do not submit private information in a review unless you are comfortable with it being publicly displayed.
We may edit reviews for length, grammar, formatting, or clarity, but we will not intentionally change the meaning of your feedback.
22. User-Provided Content
If you send us logos, property photos, brand assets, screenshots, business details, or other content for support or communication purposes, we may use that information only to respond to your request or provide the service you asked for.
You confirm that you have the right to share any content you send to us.
We are not responsible for privacy or intellectual property claims related to content provided by customers.
23. Fraud Prevention and Security Monitoring
To protect our business, customers, payment providers, and website, we may use fraud prevention systems and security monitoring.
This may involve collecting or reviewing:
IP address
Device information
Order behavior
Payment risk signals
Failed payment attempts
Chargeback history
Download activity
Email communication
Access logs
This information may be used to detect suspicious activity, prevent unauthorized transactions, investigate disputes, and protect our website.
24. Chargebacks and Disputes
If you open a payment dispute, chargeback, refund claim, or fraud claim, we may share relevant order and delivery information with the payment provider.
This may include:
Order confirmation
Product delivery records
Download/access logs
Email communication
Billing information
Transaction ID
IP address
Refund history
Support messages
Proof of digital product access
This information may be necessary to respond to the dispute and protect against fraudulent claims.
25. Legal Compliance
We may use or disclose personal information when necessary to comply with applicable laws, regulations, court orders, legal processes, tax obligations, payment provider requirements, or government requests.
We may also use information to enforce our Terms of Service, protect our rights, investigate fraud, prevent abuse, or protect the safety and security of our website, customers, and business.
26. Business Transfers
If RealEstateTemplates.cc is involved in a business transaction such as a merger, acquisition, sale of assets, restructuring, or transfer of ownership, customer information may be transferred as part of that transaction.
If this happens, we will take reasonable steps to ensure your information continues to be handled according to this Privacy Policy or a similar privacy notice.
27. How to Request Access, Correction, or Deletion
To request access, correction, or deletion of your personal information, contact us at:
support@realestatetemplates.cc
Please include:
Your full name
Your order email if applicable
The type of request
Any order number if available
A clear explanation of what you want us to do
We may ask for additional information to verify your identity before completing your request.
Some information may not be deleted immediately if we need to keep it for legal, accounting, tax, fraud prevention, payment dispute, security, or legitimate business purposes.
28. Marketing Opt-Out
If you receive marketing emails from us, you may opt out at any time by clicking the unsubscribe link in the email if available or by contacting:
support@realestatetemplates.cc
Even if you opt out of marketing emails, we may still send important service-related emails about your orders, product access, account, security, refunds, disputes, or legal notices.
29. Cookie Control
You can control cookies through your browser settings.
Most browsers allow you to:
Block cookies
Delete cookies
Limit tracking
Disable third-party cookies
Receive alerts before cookies are stored
Please note that disabling cookies may affect checkout, website functionality, product access, analytics, and customer experience.
30. Data Accuracy
We rely on the information you provide during checkout or communication.
If your information changes, such as your email address or contact details, you may contact us to update it.
We are not responsible for failed delivery or support delays caused by incorrect, outdated, or incomplete customer information.
31. Sensitive Personal Information
We do not intentionally request sensitive personal information such as Social Security numbers, government identification numbers, health information, biometric data, religious beliefs, political opinions, or precise geolocation data.
Please do not send sensitive personal information to us unless it is absolutely necessary for a specific support or legal request.
If you send unnecessary sensitive information, we may delete it when appropriate.
32. No Account Requirement
Depending on our website setup, you may be able to purchase products without creating a customer account.
If accounts are available, account information may be used to manage downloads, orders, product access, customer history, and support requests.
You are responsible for keeping your account login details secure.
33. Payment Gateway Compatibility Notice
This Privacy Policy is intended to clearly explain how RealEstateTemplates.cc handles customer information, payments, digital delivery, third-party processors, cookies, support, refunds, and disputes.
Payment gateways often expect merchants to display clear business details, legal policy links, support contact information, and checkout-related policies. Stripe’s documentation specifically references displaying support contact information, return/refund policy details, Terms of Service, and Privacy Policy links in checkout-related settings.
34. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
When we update the policy, we will change the “Last Updated” date at the top of this page.
Changes may be made to reflect updates to our website, payment systems, legal requirements, third-party services, analytics tools, cookies, or business practices.
Your continued use of RealEstateTemplates.cc after changes are posted means you accept the updated Privacy Policy.
35. Contact Us
If you have questions about this Privacy Policy, your personal information, your order, or your privacy rights, please contact us:
RealEstateTemplates.cc
2149 Westwood Blvd, Suite 320
Los Angeles, CA 90025
United States
Phone: +1 (213) 555-0198
Phone: +1 (310) 555-0247
Support Email: support@realestatetemplates.cc
Contact Email: contact@realestatetemplates.cc
36. Acceptance of This Privacy Policy
By using RealEstateTemplates.cc, placing an order, downloading a file, accessing a Canva template link, contacting support, or interacting with our website, you confirm that you have read and understood this Privacy Policy.
You also understand that RealEstateTemplates.cc sells digital products, that order information may be used for digital delivery and support, and that payment information may be processed by third-party payment providers.